Contact us
Last updated November 1, 2026
Write to us about a program, cards, a download or a refund. GraceFarewell shares its support inbox with its sister product, ApprovaVisa.
So we can help quickly
- Put “GraceFarewell” in the subject.
- About an order: write from the email you paid with, or include it.
- About a file: say which file and page, and add a screenshot if you can.
- Please don’t send the program’s private link unless we ask for it; anyone with it can edit the program.
Before you write
- Need to change a name or date after paying? Edit it and download again: that’s free for 30 days.
- Lost your program? Open the editor on the device where you started it, or the private link if you emailed it to yourself. Your order email opens the downloads. How it works.
- Refunds: our promise and how to ask.