Refunds

First: change it and download again

A wrong name, a date, a photo, the order of service: after payment you can change anything in the editor and download new files, as often as you need, for 30 days. It costs nothing more. Open the editor on the device where you made the program (it offers “Continue”), or use the program’s private link; the editor can email it to you. The link in your order email opens your downloads.

A fault we can’t fix: full refund

If a file has a fault (it won’t open, pages are missing or in the wrong order, text is cut off, the print-shop file is the wrong size) and we can’t fix it, you get 100% of your payment back. Ask within 14 days of payment.

How to ask

1. Write to support@approvavisa.com from the email you paid with, or include it.
2. Tell us what is wrong, and if you can, add a photo or screenshot of the problem.
3. We reply as soon as we can, try to fix the file, and if we can’t, refund the payment through Dodo Payments, our merchant of record, to the card you paid with.

Once a payment is refunded, its download link stops working.

What the promise doesn’t cover

• Mistakes in what was typed: fix them in the editor and download again.
• Printing problems from a home printer, paper or print shop. Write to us anyway; we often know the setting that helps.
• A change of mind after downloading.

This promise doesn’t limit any rights you have under the law where you live. Terms · Privacy.